Table of Contents
Trevor's Story 6:31
Christian's Story 12:52
Norah's Story 21:10
Jarle's Story 27:27
Using Technology to Empower People 33:00
Importance of Curiosity 38:17
Around the globe, we are facing a trifecta of healthcare challenges: financial constraints, an aging population, and an increased burden of chronic disease. We need to turn healthcare upside down, empowering our patients to take action for their health and helping physicians, nurses, and healthcare professionals move from being sages to guides.
Patients, even those with chronic diseases, only spend a few hours each year with a doctor or a nurse, while they spend thousands of hours making personal choices around eating, exercise, and other activities that impact their health. How can we get patients to be more engaged in their care, and help physicians, nurses, and healthcare providers transition from a paradigm of “what’s the matter” to “what matters to you”?
Through her work at the Institute for Healthcare Improvement (IHI), Maureen Bisognano has worked diligently to support the IHI Triple Aim: improving the experience of patient care, improving the health of populations, and lowering costs. In this webinar she will present stories of patients and healthcare organizations that are partnering together with tools, processes, data, and systems of accountability to move from dis-ease to health-ease.
Join us for this webinar and learn:
• Lessons from the “flipped school” in the education system and how they can be successfully applied in healthcare to improve patient behavior.
• How increased patient engagement can help to improve healthcare outcomes and deliver a better care experience while reducing costs.
• Ways that technology can effectively improve data capture, patient accountability, and decision-making.
• The impactful stories of four patients who became innovators in their own care.
Maureen Bisognano is President Emerita and Senior Fellow at the Institute for Healthcare Improvement. She previously served as IHI’s President and CEO after acting as Executive Vice President and COO for 15 years. She is a prominent authority on improving health care systems, whose expertise has been recognized by her elected membership to the Institute of Medicine, among other distinctions. Ms. Bisognano advises health care leaders around the world, is a frequent speaker at major health care conferences on quality improvement, and is a tireless advocate for change. She is also an Instructor of Medicine at Harvard Medical School, a Research Associate in the Brigham and Women's Hospital Division of Social Medicine and Health Inequalities, and serves on the boards of the Commonwealth Fund, Cincinnati Children’s Hospital Medical Center, Indiana University Health System, and NursingNow. Prior to joining IHI, she served as CEO of the Massachusetts Respiratory Hospital and Senior Vice President of The Juran Institute.