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Videos uploaded by user “Jennifer Kumar”
How to use Gap Analysis to Improve Client-Facing Skills of Developers and Offshore Team Members
 
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Jennifer Kumar provides coaching to build skills and confidence in your US client facing developers in India to communicate effectively, build relationships and build their career. Jennifer has worked with over 350 developers in 1:1 coaching sessions, providing over 650 hours of coaching. Let's work together! The intake form I talk about in the video is at the link below. https://www.authenticjourneys.info/intake-form.php More at https://www.authenticjourneys.info
Views: 11363 Jennifer Kumar
Kerala is the Florida of India
 
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Did you know that Kerala and Florida have a few things in common? Let's see how. Jennifer Kumar shares some of the things India's southwestern state has in common with America's southeastern state through words and pictures. Get in touch with us to help build your global, virtual, offshore, onsite and distributed teams: http://www.authenticjourneys.info Video 27/100
Views: 11189 Jennifer Kumar
Learning English: Good Books and Resources
 
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Here are a few books you can use to improve your English skills. Here are a few books I mention in the video: LitStart: Strategies for Adult Literacy and ESL Tutors LitStart: Strategies for Adult Literacy and ESL Tutors By Patricia Frey, Evey Renner http://astore.amazon.com/authenticjourneys-20/detail/B000GUBXZU Mastering the American Accent with Audio CDs Mastering the American Accent with Audio CDs By Lisa Mojsin M.A. http://astore.amazon.com/authenticjourneys-20/detail/0764195824 Superlatives: American Accent Training: Grammar with Audio CDs By Ann Cook http://astore.amazon.com/authenticjourneys-20/detail/0764196510 Idioms: Essential Idioms in English: Phrasal Verbs and Collocations By Robert J. Dixson http://astore.amazon.com/authenticjourneys-20/detail/0131411764
Views: 30644 Jennifer Kumar
Why are Native Americans called Indians?
 
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The original people who live in the now U.S. are still known by a majority of people as "Indians." Now, many refer to this group as "Native Americans." Many wonder why the original people of the U.S. are (were) called Indians. I share my thoughts on this in this video. Jennifer Kumar is a cross-cultural trainer and American accent coach in Kochi, India. Her website is authenticjourneys.info.
Views: 9651 Jennifer Kumar
Speak Like a Native Speaker to Americans with Confidence!
 
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It's not just about what you say - but how you say it that makes all the difference. What is said + HOW it is said = Confidence (or not) Choosing the words is often the easy part, and the non-verbal aspect of the message is often not given importance when rehearsing the delivery. This is a fatal flaw as the way it is said (tone of voice and non-verbals) tell the real underlying story to an American. Learn where you may be going wrong in your tone, inflection, intonation and non-verbal communication when delivering a message and get a few ideas on how you can resolve this issue. Jennifer Kumar, your coach helps you understand this through discussion, demonstration and through a fun video clip from a famous cartoon! Jennifer Kumar is Owner and Program Director at Authentic Journeys. www.authenticjourneys.info
Views: 3269 Jennifer Kumar
Tips on Making Small Talk - Learn before you go onsite to the U.S.!
 
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Do you want to know what the current small talk topics are before coming to the U.S.? Do you want to know how local people sound- their accent, their tones, their jokes before coming to the U.S.? Do you want to know more about the particular area of the U.S. you are moving to or visiting for business before you even go to the U.S.? The tips in this video will help you find free resources and gain confidence in listening comprehension and conversational fluency with your American counterparts. Jennifer Kumar, reports from Silver Lake State Park in New York State to provide you cross-cultural tips to help your global teams succeed. To sign up for virtual or face-to-face experiential and integrative cross-cultural business training through Authentic Journeys, come to our website at http://www.authenticjourneys.info Streaming radio: Online: http://streema.com/radios/search/?q=news+talk+United+States Download the app (if online, outside the U.S., some channels may not be available, but on the app they may be) http://www.iheart.com/
Views: 909 Jennifer Kumar
"How was your day?" Making Small Talk with Americans
 
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"How was your day?" is a common question asked in the U.S. In this video I share variations of this question along with common types of answers. This video will also help your global team members gain awareness of working across different time zones. To learn about the small talk training program for virtual teams working with Americans or going onsite to the US, see this page: http://authenticjourneys.info/cross-culture-training-small-talk-training.php Video 9 of 100 in 1 video a day for 100 days challenge. From the blog: http://blog.authenticjourneys.info/2016/07/how-was-your-day-common-small-talk.html
Views: 719 Jennifer Kumar
Difference between Hotel and Motel
 
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Reporting from a popular motel chain called Red Roof, Jennifer Kumar is in Amherst, New York near the State University of New York to talk about the differences an ordinary consumer may notice about hotels and motels. Are you going to the US for business? For business travelers going onsite to the US, we provide cross-cultural predeparture training and more! Visit http://www.authenticjourneys.info to learn more!
Views: 9999 Jennifer Kumar
Pump Gas in the USA
 
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Views: 28398 Jennifer Kumar
Outsourcing vs.  Nearshoring vs.  Offshoring
 
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When most people think of outsourcing (in the U.S.), they may think of businesses moving abroad. While this can be true, Jennifer Kumar shares some examples of domestic outsourcing in the U.S. (ex. Paychex), what outsourcing aims to achieve, the different kinds of outsourcing, and the related terms KPO and BPO. Authentic Journeys has worked with outsourced projects and processes in India including: Business Analytics IT, Software & Mobile App Development eCommerce & Consumer Retail Educational Services & Support Financial Planning & Investing Legal Services & Conveyancing Communications Infrastructure Planning Medical Insurance Administration Offshore Recruitment Mortgage Banking To learn more about how Authentic Journeys can help your virtual teams cross cultural borders, visit: http://www.authenticjourneys.info This is video 21/100
Views: 1259 Jennifer Kumar
Phrases to Wrap up a Meeting
 
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Jennifer Kumar, Managing Director of Authentic Journeys shares a few key statements or questions offshore teams can use to wrap up or calls with onsite teams or American clients or customers (if working in a BPO or call process unit). Find out more about how we can help you improve your group discussion skills in virtual team meetings with US clients and stakeholders here: https://blog.authenticjourneys.info/p/virtual-meetings-that-impress-americans.html
Views: 421 Jennifer Kumar
Using Laundry Facilities in Hotels (or laundrymats)  in the U.S.
 
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When coming onsite to the U.S., it's important to know how to use the washing machine and dryer as washing and drying clothes in your room is not convenient and not usually recommended to do in the hotel rooms in the U.S. In this video, Jennifer Kumar shares tips on how to use laundry machines (washing machine and dryers) in hotels in the U.S. Basic tips on how to use the laundry facilities (washing machine and dryer) in the U.S.: Where to buy laundry soap (fabric softner and dryer sheets) Importance of separating out clothes How to use the washing machine (water temperature, cycle durability, etc.) Tips on how to use the dryer (keep in mind drying Indian clothes in the dryer) Ironing - use of iron and ironing board which is kept in the room you stay in There are a few points that were missed in this video: Where to add the laundry soap and fabric softener in the washing machine (I tried to label this at minute marker 4:20). Use of dryer sheets. Dryer sheets may remove static from clothes as well as adding a clean scent. If you have sensitive skin, try buying detergents and laundry supplies labeled 'free and clear'. Brands I like are All or Seventh Generation. (I am not being paid to advertise this.) Jennifer Kumar provides cross-cultural training to Indians and other nationalities working with Americans on virtual teams or going onsite to the U.S. on expat assignments. More at http://www.authenticjourneys.info
Views: 5672 Jennifer Kumar
Learn about Daylight Saving Time & U.S. Time Zones
 
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See how the time changes happens when the clocks fall back one hour from 2am to 1am at the end of daylight saving time (DST), on the first Sunday of November (Nov. 1, 2015). How does the time change impact global and remote teams? What are some cool apps you can use to manage meeting times in various time zones in real time? Listen closely to the video for more info. Are you working on a remote team? If you have onsite team members in the US, and offshore teams in India, check out these posts: How DST impacts meeting planning - https://www.google.com/url?q=http://blog.authenticjourneys.info/2012/11/how-india-us-scheduling-is-impacted-by.html How DST impacts Indian offshore teams- http://blog.authenticjourneys.info/2015/03/how-dst-impacts-indian-offshore-teams.html What is daylight saving time (DST) - http://blog.authenticjourneys.info/2012/03/spring-ahead-fall-back-what-is-daylight.html
Views: 1227 Jennifer Kumar
Tips to Build Relationships on Global Teams
 
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Now a days many Indians work for foreign companies situated in India. Much of the context in working with the foreign clients or customers must be built from scratch and without understanding the cultural context or even meeting people from the target culture. Some of the professionals who work in these jobs also have to learn technical skills that do not apply in working in local jobs. Some of these skills may include accountancy, banking, legal matters and others. For instance, an Indian who may work as a tax preparer or a stock analyst for an American client (such as HR Block or Fidelity) would learn the technical skills in this job in India, but for the American way of doing it, not the Indian way, so if they ever want to change jobs, they would have to undergo new training or certification depending on the skillset. How can one build context and then change that context to a local environment? How can one build transferrable skills in these cases? Listen to some of the advice on these topics shared by Jennifer Kumar and Sarah Roost. Jennifer Kumar is the Managing Director of Authentic Journeys, helping Indians build context and successful business relations with American and Western counterparts. More at www.authenticjourneys.info
Views: 578 Jennifer Kumar
Travel in the USA: Service vs. Rest Area
 
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Jennifer Kumar reports from Clarence Travel Plaza outside Buffalo, New York on interstate 90 (hereafter, I-90) talking about travel tips on the I-90 and the difference between different kinds of stop offs - rest areas vs. service areas. Jennifer Kumar, the Managing Director of Authentic Journeys provides cross-cultural pre-departure training programs for Indian software and other professionals going onsite to the US. More about this program at: http://authenticjourneys.info/us-culture-training-finishing-school.php
Views: 470 Jennifer Kumar
Small Talk Series: How Was Your Weekend
 
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Mondays can be tough! To ease into work related conversations, the small talk question, "How was your weekend?" is often used. This is a common and acceptable small talk question to use to start meetings or conversations on Mondays. If you are in the U.S., this question can be used on Mondays instead of, "How are you?" If you are on a virtual team, this is a good question to use to start the call. In this video, Jennifer Kumar shares some tips on how to use this question with sample conversations. She also shares some things to keep in mind to avoid getting too personal with American counterparts. Use small talk to build relationships with Americans on your virtual team. Little things can go along way to building familiarity and comfort in both normal, daily situations and tense, negotiation-type situations. Small talk can help us feel more friendly with each other, more comfortable. Learn more by watching this video and this series. Learn more about our Small Talk corporate training session at: http://authenticjourneys.info/cross-culture-training-small-talk-training.php
Views: 538 Jennifer Kumar
Small Talk and Networking in the US
 
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Recently, I was invited as an Executive in Residence, advising international students studying MBA at Binghamton University on resume building skills. While we focused on this, another very important theme emerged - how to make professional small talk, build relationships with Americans, and how to network effectively. While small talk is a major component of most of the US culture culture training both for virtual teams in India and also for Indians preparing for expat assignments, it's still a bit of a shock to me to hear that people who have been living in the US have the same fears, and do not have opportunities to make small talk with Americans either, though they are living in the US. But, I am reminded that this is not the first time I am hearing these stories. The first time I heard a similar story was by a foreign medical researcher working at a major American university hospital more than six years ago. At that time, I was so shocked as the stereotype in my mind was if someone was in the US, wouldn't they be able to interact with Americans? Well, yes and no! This simple question has a complex backdrop which differs greatly depending on the person integrating in the the US culture, how they do it, and how often they actually get to talk to everyday Americans. Questions Indian and other foreign students in the US asked me are the same ones that Indians in India ask: How can I start a conversation with Americans? How do I refer to Americans I meet the first time? What topics should I avoid in small talk? What if I don't know the answer to a question (about football, for instance)? How do I get them to talk back to me? How can I end a conversation? How can I follow up with a networking conversation or an interview lead? How can I make a connection with professionals on LinkedIn (or Facebook)?
Views: 267 Jennifer Kumar
Lunch Invites from American Colleagues - Cross-Cultural Tip
 
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How do I respond when my American colleague asks me to join him or her for lunch? Who pays? Does he pay? Should I pay? Should I accept them to pay for me? This short video covers a few pointers on this topic as based in work culture from New York State. This video is created by Jennifer Kumar. She provides services to help your Indian team members work better with American colleagues. More at - http://www.authenticjourneys.info/p/about.html
Views: 429 Jennifer Kumar
Small Talk Series: "How's the Weather?"
 
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Making small talk with your U.S. colleagues is easy once you know the dos and don’ts! Asking about the weather is a common and very acceptable small talk topic, not only with Americans, but the British also. In this video, Jennifer Kumar shares tips on how to ask this question, types of answers you could get, and how to build short, effective small talk conversations using this question. While some in India may hesitate to ask this question because answers like snow, tornadoes, ice or other types of weather may not be common all over India, Jennifer shares tips on how to make unrelatable topics like this easy to tackle as well. If you would like more to know more about how making small talk can improve your business relations with Americans visit our site or blog, or get in touch with us today through: http://www.authenticjourneys.info
Views: 523 Jennifer Kumar
"All Over the Place": American English Idioms & Phrases
 
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What does it mean if your US Client says, "This meeting is all over the place?" Do you want to hear this or wish you hadn't heard it? Jennifer Kumar, the Managing Director of Authentic Journeys offers cross-cultural preparation for Indians working with Americans and Westerners. More at www.authenticjourneys.info
Views: 431 Jennifer Kumar
Books to Learn Spoken American English & Accent
 
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Based in Kochi, India, I help people one to one or small groups improve your: Fluency, Comfort, Confidence, Pronunciation, Expressions, Emotive aspect, and everyday usage of English as a LIVING LANGUAGE. I take the academics out of language learning as much as possible and make it liveable and relatable to everyday life. Service available to clients directly or hired via company's HR departments (training resources). Contact me: http://www.authenticjourneys.info/2010/08/contact-me.html Facebook: http://www.authenticjourneys.info/2010/08/contact-me.html
Views: 4149 Jennifer Kumar
International Students in the US - Not Learning American Culture?
 
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Reporting from the State University of New York at Buffalo (SUNY), Jennifer Kumar speaks about some of the challenges international students in the US face when it comes to learning the US culture and how this can handicap them in their job searches. Jennifer Kumar, the Managing Director of Authentic Journeys, provides professional development sessions for international students from a cross cultural perspective. Contact us (www.authenticjourneys.info) to learn more about college to corporate (C2C) programs. Past programs were held at SUNY Buffalo, Binghamton University, SUNY Brockport, Monroe Community College and others. View program details, photos, and more here- http://blog.authenticjourneys.info/2016/01/college-to-corporate-professional.html
Views: 428 Jennifer Kumar
Save Money on Hotel Rooms While Traveling in the U.S.
 
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If you have traveled on major highways in the U.S., stopping at truck stops, rest stops, welcome centers or other travel information centers, you may have seen free red or green books advertising hotel deals. Jennifer Kumar reports from the Pennslyvania Welcome Center in Great Bend, Pennsylvania off I-81 South about how to use these handy books. For more information on cross-cultural business training, check out our website - Authentic Journeys at http://www.authenticjourneys.info
Views: 50 Jennifer Kumar
What time do people come to work in India?
 
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Normal working hours can vary slightly not only from company to company, but from country to country. In this video, Jennifer Kumar shares about normal working hours for office-goers in Kochi, India who work locally and on global, virtual teams with Americans. To learn more about virtual team building, see our website: http://blog.authenticjourneys.info/2015/09/cross-culture-training-for-virtual.html This is video 10 of the 1 video a day for 100 days series.
Views: 50 Jennifer Kumar
Professional Email Writing Session 1/5
 
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Because email may be one of the only interactions our virtual team members have with us, it's important to know simple and effective tips to writing better e-mails that set and maintain good impressions. In this video, we will look at how to open and close an email. In business, we need to know how to refer to our counterparts, greet them and also close the email or say good bye. E-mails are not text messages, nor are they written letters. To help our counterparts build a good rapport with us on global teams, let's look at some simple and effective tips to improving our e-mail communication to help our readers think good things about us, feel good things about us, and do things with or for us. Learn more about email and business writing training programs at: http://authenticjourneys.info/email-skills-training.php From the blog: http://blog.authenticjourneys.info/2016/07/free-tutorials-on-business-e-mail.html
Views: 2499 Jennifer Kumar
Small Talk Series: Office Timings
 
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"What are your office timings?" While this is a common question in Indian English, the phrase "office timings" is not commonly used in American English. Listen to the video below to learn the common phrase or question we can use in place of "What are your office timings?" This video is one of many in the series, "Small Talk: India vs. the U.S." In this series we will explore the differences between making small talk in business conversations in the U.S. and India, focusing on the differences between Indian English and American English while also looking at the acceptable and avoidable questions when interacting with Americans in business. Jennifer Kumar, author of this blog, and video commentator, an American citizen is based in Kochi, India. She provides cross-cultural business training to Indians working on global teams with Americans. Contact us for more information. http://authenticjourneys.info/contact-jennifer-kumar.php
Views: 181 Jennifer Kumar
What is a bottle deposit?
 
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Depending on where you live in the U.S., 5 to 10 cents is added on your bill when buying soda, beer, bottled water and some juices. Did you know you can recover this money? Jennifer Kumar helps you to understand this if you live in New York, Vermont, Connecticut, Michigan, California, Oregon, Hawai'i, Maine, West Virginia, Iowa or other states that participate in bottle deposit programs. Learn more about our cross-cultural training program that prepares your expat workers to the U.S. at http://authenticjourneys.info/us-culture-training-finishing-school.php. VIdeo 29 of 100
Views: 1217 Jennifer Kumar
What does Happy Holidays mean?
 
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Between the end of November and the beginning of January, Americans wish each other Happy Holidays. Listen to this video to find out what "Happy Holidays" means. Jennifer Kumar is a coach helping Indians to communicate better with Americans through cross-cultural and accent training programs in Kochi, India. See her website at authenticjourneys.info.
Views: 227 Jennifer Kumar
Fall Back 2015 EST
 
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See how the time changes happens when the clocks fall back one hour from 2am to 1am at the end of daylight saving time (DST), on the first Sunday of November (Nov. 1, 2015). Are you working on a remote team? If you have onsite team members in the US, and offshore teams in India, check out these posts: How DST impacts meeting planning - https://www.google.com/url?q=http://blog.authenticjourneys.info/2012/11/how-india-us-scheduling-is-impacted-by.html How DST impacts Indian offshore teams- http://blog.authenticjourneys.info/2015/03/how-dst-impacts-indian-offshore-teams.html What is daylight saving time (DST) - http://blog.authenticjourneys.info/2012/03/spring-ahead-fall-back-what-is-daylight.html
Views: 209 Jennifer Kumar
US Culture Diversity
 
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Traveling around the US, things look standardized and similar. But, does that mean that the US culture is the same everywhere? No! We have to look a little deeper than the surface to find the uniqueness at times. As it is the same with culture, the same with people, too! Let's not judge a book by it's cover. More at authenticjourneys.info
Views: 264 Jennifer Kumar
The Crisis and Secret in Kochi India?
 
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Contact me: http://www.authenticjourneys.info/2010/08/contact-me.html Facebook: http://www.authenticjourneys.info/2010/08/contact-me.html
Views: 1090 Jennifer Kumar
Identifying U.S. States By Shape Alone
 
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Jennifer Kumar from Authentic Journeys tests her ability to identify U.S. states on the shape alone- with no other context markers. Let's see how she does! Test your ability at this site: https://www.sporcle.com/games/Spacemaniac/state_of_outline
Views: 56 Jennifer Kumar
End of DST in the CST Time Zone, Bentonville, AR
 
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See how the time changes happens when the clocks fall back one hour from 2am to 1am at the end of daylight saving time (DST), on the first Sunday of November (Nov. 1, 2015). Are you working on a remote team? If you have onsite team members in the US, and offshore teams in India, check out these posts: How DST impacts meeting planning - https://www.google.com/url?q=http://blog.authenticjourneys.info/2012/11/how-india-us-scheduling-is-impacted-by.html How DST impacts Indian offshore teams- http://blog.authenticjourneys.info/2015/03/how-dst-impacts-indian-offshore-teams.html What is daylight saving time (DST) - http://blog.authenticjourneys.info/2012/03/spring-ahead-fall-back-what-is-daylight.html
Views: 272 Jennifer Kumar
Concise Email Writing: Use of Bulleted Lists
 
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In business, writing long, drawn out stories will not get others to read our emails. Instead, if we can extract the main points and create lists, our readers will read our message quicker, understand what we need to do in minimal time, and then hopefully move on to actually doing it. We have built our base from how to open and close our email, to adding spacing into emails, and now how to extract key points to create easy-to-read lists. I have taught these tips to hundreds of virtual and global team members. Weeks after applying these tips, team members would approach me exclaiming that their emails were being responded to in record time! Before using these tips, emails may have gotten a response within one to three days (sometimes no response). After applying these tips, a higher percentage of emails were responded to within hours or days (depending on the nature and urgency of the email). In some cases, team members reported lower incidents of manager escalation to get emails responded to from global team members because after adding these tips, the team members were able to more quickly digest and respond to emails. This is no joke. Try it today. To learn more about our email training programs: http://authenticjourneys.info/email-skills-training.php From the blog: http://blog.authenticjourneys.info/2016/07/free-tutorials-on-business-e-mail.html
Views: 374 Jennifer Kumar
"Happy Weekend" - Talking With Americans About Their Weekend
 
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"Happy Weekend" "What are your weekend plans?" These are two common ways I have heard people in Kerala, India greet each other on Fridays at work.Let's look at a few ways Americans use English to talk about the weekend with their colleagues at work. In this video, Jennifer Kumar from Authentic Journeys shares with you common American English questions and phrases used in official settings such as offices and small talk during meetings. In the video you will learn more than five different ways of talking about the weekend using American English ways of talking. Don't forget about your tone of voice! Especially for those watching on virtual teams, Jennifer will demo a few phrases in different tones so that you can practice tonal awareness. As you will be mostly interacting over the phone, the tone of voice is critical to ending the call on a happy note. With the weekend around the corner, it's in everyone's interest to be happy and sound happy! Keep a smile in your voice! Authentic Journeys has worked with over 1700 Indians on virtual and global teams. See our site for more information.
Views: 144 Jennifer Kumar
Get Help with Spoken English from a Native Speaker: Soundcloud Tutorial
 
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This soundcloud dot com tutorial is geared toward prospective and ongoing coachees, students and clients with Authentic Journeys. Do you work for a KPO, BPO, offshored or outsourced team in India (or other countries)? Do you work with a majority of Americans? Do you live in America and struggle to communicate with Americans though your English is good? Do you want to fine tune your communication skills (intonation, voice, accent, others) to communicate with more clarity and ease in your day to day work and life? Do you want to review and learn more about specific cultural traits of Americans in the corporate world and in their personal life to relate to them better? Watch this video and submit your audios to me for analysis and coaching! Jennifer Kumar [email protected]
Views: 583 Jennifer Kumar
What is a Welcome Center?
 
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Taking road trips in the U.S. is fun! As driving is quite easy and fast on major highways, it's quite possible while driving, you may cross over state lines. At these junctures, you may see a Welcome Center. Did you ever wonder what a Welcome Center is? Jennifer Kumar, from Authentic Journeys, reports from a Welcome Center on interstate 81 south in Great Bend, Pennsylvania to share more about Welcome Centers. To learn more about Authentic Journeys' integrative and experiential cross-cultural corporate training programs see http://www.authenticjourneys.info
Views: 60 Jennifer Kumar
Clocks Move Forward at 2am to 3am, 2015
 
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Learn how the time change impacts global, offshored, co-located and distributed teams: Video Tutorials: What is Daylight Savings Time: http://blog.authenticjourneys.info/2015/03/video-tutorials-what-is-daylight-saving.html Why do we have time zones?- http://blog.authenticjourneys.info/2015/03/why-do-we-have-time-zones.html Spring Forward What is Spring Forward?- http://blog.authenticjourneys.info/2015/03/what-is-spring-forward.html Fall back Turn Back Time - November Marks the End of Daylight Saving Time- http://blog.authenticjourneys.info/2014/11/turn-back-time-november-marks-end-of.html Coordinating meetings at the end of DST- http://blog.authenticjourneys.info/2012/11/how-india-us-scheduling-is-impacted-by.html Time Management Expressions of Time/Disagreement- http://blog.authenticjourneys.info/2013/05/american-expressions-of-time.html How to Tell Time in American English- http://blog.authenticjourneys.info/2015/03/how-to-tell-time-in-american-english.html How Indians Manage Time- http://blog.authenticjourneys.info/2014/10/managing-time-in-indian-meetings.html
Views: 942 Jennifer Kumar
Friendly People of Punxsutawney, Pennsylvania, USA
 
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Punxsutawney is famously known for Punxsutawney Phil, or the groundhog that is the symbol of Groundhog Day on Feb. 2nd every year. Though we did not visit this town during the festival, we were able to experience the hospitality of the people of this town. In this video, I share more about our experiences here and how these experiences are important cross-culturally speaking. More about Authentic Jourenys at: www.authenticjourneys.info
Views: 487 Jennifer Kumar
See the Time Change in CST 2015
 
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Spring forward and fall back - http://blog.authenticjourneys.info/2012/03/spring-ahead-fall-back-what-is-daylight.html Learn how the time change impacts global, offshored, co-located and distributed teams: Video Tutorials: What is Daylight Savings Time: http://blog.authenticjourneys.info/2015/03/video-tutorials-what-is-daylight-saving.html Why do we have time zones?- http://blog.authenticjourneys.info/2015/03/why-do-we-have-time-zones.html Spring Forward What is Spring Forward?- http://blog.authenticjourneys.info/2015/03/what-is-spring-forward.html Fall back Turn Back Time - November Marks the End of Daylight Saving Time- http://blog.authenticjourneys.info/2014/11/turn-back-time-november-marks-end-of.html Coordinating meetings at the end of DST- http://blog.authenticjourneys.info/2012/11/how-india-us-scheduling-is-impacted-by.html Time Management Expressions of Time/Disagreement- http://blog.authenticjourneys.info/2013/05/american-expressions-of-time.html How to Tell Time in American English- http://blog.authenticjourneys.info/2015/03/how-to-tell-time-in-american-english.html How Indians Manage Time- http://blog.authenticjourneys.info/2014/10/managing-time-in-indian-meetings.html
Views: 881 Jennifer Kumar
Importance of Thanksgiving in American Culture
 
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Many who are not American may know a few pieces of trivia about Thanksgiving, like it being a harvest festival and people eating a big bird. But, what are the other important aspects of Thanksgiving? I mention those elements in this video. I did miss two important things, watching the Thanksgiving Day parade on TV as well as football games.
Views: 333 Jennifer Kumar
Do I Need a Perfect Accent to Be Understood by Americans?
 
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Many people have met someone with an unclear or 'bad' accent that is able to communicate effectively with Americans. How is this possible? I share my thoughts on that in this video. More about Authentic Journeys at http://www.authenticjourneys.info Video 17 of 100
Views: 34 Jennifer Kumar
Tips to work more effectively on virtual software development projects between the US and India
 
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Jennifer Kumar presented at the Intelligent Outsourcing Conference in March 2016 in Kochi, India. The topic was "How to Avoid Mistakes in Offshore Outsourcing." Jennifer interviewed 10 CEOs of start up companies in India and the U.S. to showcase the information for this presentation. To get in touch with Jennifer Kumar: Website: http://www.authenticjourneys.info Video 20/100 Blog link: http://blog.authenticjourneys.info/2016/02/how-to-minimize-cross-cultural-risk.html Do you know that cross-cultural factors impact productivity and overall outcome of the delivery in offshore outsourced projects?? Listen to the video above to learn about some of the top cross-cultural mishaps that impact Indian businesses interacting with American clients, counterparts and colleagues. The tips and remedies you are looking forward to hearing more about are based on real-life and current evidence collected by an American citizen who has been working on the ground in India for the past almost five years consulting and collaborating with professionals such as yourself looking for solutions to pressing cross-cultural problems to improve business outcomes. Now a days a broader spectrum of industry sectors rely on outsourcing – spanning much beyond the traditional coding and call centers of the 1990s. In addition we must not ignore the wide range of highly skilled job profiles which are now outsourced - business analysts, software/solution architects, and multiple layers or management. The case studies shared, while broad enough to apply to any industry, stem from a wide variety of business services such as: Business Analytics IT, Software & Mobile App Development eCommerce & Consumer Retail Educational Services & Support Financial Planning & Investing Legal Services & Conveyancing Communications Infrastructure Planning Medical Insurance Administration Offshore Recruitment Whether you are just starting your offshore team or have been providing outsourced solutions for many years, there is something for everyone to learn in this thought-provoking session. Speaker, Jennifer Kumar, the Managing Director of Authentic Journeys based in Kochi (Infopark) has provided cross-cultural business solutions to over 30 companies in South India, positively impacting over 3,000 Indian professionals.
Views: 132 Jennifer Kumar
Business Travel in India - Ground Commute Options
 
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Landing in India to meet your counterparts, colleagues or offshore contract provider could be a culture shock! Learn about how expats in India get around. In this video, Jennifer Kumar shares some tips and personal experiences in relation to being greeted by your Indian counterparts, traveling around India for work, and transportation options. The video outline is as follows: 0 to 35 seconds – Introduction 35 seconds to 1 min 25 sec.- What to expect landing in India as a foreign client, foreign manager or NRI manager (someone with a high status or someone/an entity paying an Indian service provider to do work for them). 1 min 25 sec – 3 min 45 seconds - How do you get from the airport to your office or hotel in India? Here, I talk about common transportation options you could access at various airports, along with pros and cons (this list is not exhaustive, please add any other tips or suggestions that I have missed). I share these tips based on traveling around India as a service provider. As a service provider, the service provider is typically more independent, and wouldn’t typically be greeted at the airport or assured pre-scheduled transport. The Uber phenomenon has also changed the transport dynamic, which I touch on in this section of the video. (Ola and Meru Cabs are two other options in many cities I have visited. While I prefer Uber, Ola seemed more available in the part of Kolkatta I stayed in.) 3 minutes 45 seconds to 5 minutes 10 seconds: How to get to work or the office from the hotel and back everyday In this section I compare commute options for clients vs. service providers. 5 minutes 10 seconds to 6 minutes: How to get back to the airport from the hotel I talk about transport options to the airport from the hotel when you have to fly out of a location in India. I focus on talking about the different options with some price comparison. I missed speaking about the commute time. Do ask in advance about the commute time. I have faced the worst problems getting to the Bangalore airport because Bangalore traffic can be horrible in addition to the airport being very far from the city. 6 minutes to end Recap of all transport options discussed in the video plus others See our site: http://www.authenticjourneys.info
Views: 28 Jennifer Kumar
Independence Day U.S.A. - How to Greet/Wish
 
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Do you want to know how to wish your American colleagues or friends on Independence Day (July 4th)? Watch this short video to learn all about it! To learn more about small talk for the 4th of July - http://blog.authenticjourneys.info/2013/07/questions-and-small-talk-for-4th-of.html From the blog: http://blog.authenticjourneys.info/2016/07/independence-day-usa-how-to-wishgreet.html
Views: 161 Jennifer Kumar
Living Abroad in India book review
 
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Moving to India as a foreigner? NRIs returning to India (R2I)? Managers want to know about the Indian situation to help your employees with cross-cultural adjustment for offshoring and outsourcing projects? This book is for you! It will help you to set up your life in India - the practical daily life kind of stuff!! To buy Margo's book, Moon Series "Living Abroad in India" click here - tinyurl.com/margobigg By the way, I make a few grammatical errors while talking. Sometimes it happens. I hope you get the idea though! Sometimes excitement gets the best out of me and I trip over my tongue! Jennifer Kumar, Cross Cultural Coach - [email protected] http://www.authenticjourneys.info
Views: 2602 Jennifer Kumar
Improving Spoken English With A Native Speaker in Cochin, India and Worldwide!
 
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This is an example of what I'd like you to say in an audio or video sent to me for analyzing and helping you improve your English pronunciation. See the introduction video where I talk about the need for this pre-screen. http://www.youtube.com/watch?v=Js5LBuX6bj0
Views: 873 Jennifer Kumar
Silicon Slopes 2019
 
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Kickoff of day 2 of the Silicon Slopes Tech summit in Utah from the sponsor’s area. From this room you can visit the sponsors, collect swag and watch speakers in the general session on the video screens. This video is being shared for educational purposes. Authentic Journeys does not have any partnerships or advertising revenue with any companies shown in this video.
Views: 13 Jennifer Kumar
Narciso Cruz, Immigrant Entrepreneur's Wisdom
 
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Narciso Cruz, Owner of Agave Express in Pittsford, New York was one of the immigrant entrepreneurs from the Rochester area who shared his wisdom about being an entrepreneur in the U.S.A.
Views: 24 Jennifer Kumar
Cross-Culture Training: Learn US Business Culture for Professionals from India
 
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Contact us: https://www.authenticjourneys.info/contact-jennifer-kumar.php If you work with Americans from offshore, this program is for you! Versions of this program has been given to over 2,000 professionals from over 35 different companies. Understanding the work culture and business norms of Americans will help your teams build a cultural context needed to work with confidence with your American colleagues and clients, even without stepping foot out of your own country. Learn more: http://authenticjourneys.info/programs.html Rapport Building with Americans at Work: An Introduction to US Office Culture: Rapport Building with Americans at Work: An Introduction to US Office Culture Jennifer Kumar Authentic Journeys authenticjourneys.info Introduction: Introduction Do you want to understand why Americans behave the way they do? If you are interested to learn more about the way Americans Think, Behave & Talk Read on to learn more….. 8-Hour Program Syllabus: 8-Hour Program Syllabus Objectives of this session are: Improve communication: Keeping clients updated English in work/professional settings Delivering negative messages Initiating and engaging in small talk to build trust. Listening and clear speaking skills Planning and executing meetings in the workplace, including meeting etiquette, and time orientation. 8-Hour Program Syllabus: 8-Hour Program Syllabus Participants will learn, discuss and practice: How to Meet, Greet & Make Small Talk 5 Important American Work Values Behaviors American Expect in Professional Relationships How to use English in Professional and Polite Ways How to Ask Questions & Give Feedback How to Take Initiative How to Be Crisp in Communication Audience Profile: Audience Profile Sessions tailored for professionals with 0- 25 years of experience. Interaction with US/Western Native English Speaking counterparts via phone, email, or in-person A maximum of 20 candidates can attend this session. Customizations: Customizations Customized role plays/case studies Recordings during the training.** Select employees can continue 1:1 or small group work with the trainer after the classroom sessions end Other Gauge of Costs: Gauge of Costs Session fees are set based on: Current rates Number of Participants Customizations Please contact us with your group details and requirements for your quote. Corporate Clients Portfolio: Corporate Clients Portfolio We are proud to have partnered with the companies on this slide to deliver a customized version of this program onsite or online. Other clients include: 123RPO, Suyati , eClerx , Microsoft, ThirdWave . *All logos and names used with permission. What People Learned: What People Learned " This was a unique training that helped me to build communication block by block and present it. I also learned the proper pleasantries and some phrases used by Americans (ex. "on the dot")." – Sunil Joseph “I learned how to start meetings on time, even if some people are not present.” “I learned how to plan a meeting and start a productive conversation.” "The most useful aspects of this training is that it relates directly to our job and it will help us to better think about things from the customer's perspective." – Den George Other Related Programs: Other Related Programs A 10-Week Program: Customer Service & Rapport Building With Americans Convince, Influence, & Negotiate with US Clients Accent Training Programs Individual coaching for select participants View all programs at: https: // authenticjourneys.info / programs.html Book Your Session Today! Contact us today!: Book Your Session Today ! Contact us today ! Jennifer Kumar, Managing Director and Facilitator is pictured above with participants in Kochi, India.
Views: 30 Jennifer Kumar

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